Our one-time account setup fee is $49.

Your punches will not go away if you purchase a gym membership. If unused punches are on your account, you can share them with another climber. You’ll need to be present to authorize another climber to use a punch.

You can freeze your gym membership indefinitely for $10/month.

A pro-rated price will be charged for the days remaining on your monthly pass starting from the date you choose to thaw your membership. No additional fees will be applied for thawing your membership.

Members may freeze and thaw their membership a maximum of 3 times per year. Members must sign a freeze/thaw form either in-person or online.

All freezes begin on the 1st of the month. If you wish to freeze your membership, you must notify us a minimum of 7 days BEFORE the 1st of the month.

PLEASE NOTE:

•  Your membership freeze request will only be approved and processed if your membership account balance is paid in full.  Any past due membership account balance will prevent your freeze request from being processed and normal monthly membership billing will continue until the past due balance is paid in full.

•  If you are unsure about your current membership account balance please email us at memberships@climbsoill.com to verify your account balance prior to submitting a freeze request.

•  Membership freeze requests must be submitted a minimum of 7-days in advance of the date you would like the freeze to take effect. Freeze requests submitted less than 7-days in advance of the requested freeze date will be processed the following month. Once approved, your membership will be billed a monthly freeze fee ($10 per month, plus tax) on the first day of each month for as long as your membership remains frozen.

•  To unfreeze your membership, please speak with a Welcome Desk Team Member at either gym.  You will be billed prorated membership dues on the day you unfreeze your membership, and will be able to resume climbing that same day.

You can cancel your gym membership anytime without fees or penalties. Members must sign a cancellation form either in-person or online. All cancellations begin on the 1st of the month. If you wish to cancel your membership, you must notify us a minimum of 7 days BEFORE the 1st of the month.

PLEASE NOTE:

•  Your membership cancellation request will only be approved and processed if your membership account balance is paid in full.  Any past due membership account balance will prevent your cancellation request from being processed and monthly membership billing will continue until the past due balance is paid in full.

•  If you are unsure about your current membership account balance please email us at memberships@climbsoill.com to verify your account balance prior to submitting a cancellation request.

•  Membership cancellation requests must be submitted a minimum of 7-days in advance of the date you would like the cancellation to take effect. Cancellation requests submitted less than 7-days in advance of the requested cancellation date will be processed the following month.

•  If you are seeking a temporary pause in your membership, consider using our membership freeze option.  With this option you can temporarily suspend membership billing and avoid membership setup fees when you reactivate your membership.